The Program

Now there is a Certificate III in Wholesale program available based on Brian Tracy's renowned personal development programs.  The Business Sales program utilises the Advanced Selling Skills program.  The program includes workbooks, assessment exercises and is fully supported with multimedia and audio CD's.

The Certificate III in Wholesale

This qualification provides the skills and knowledge for an individual to be competent in wholesale operations with the need to apply discretion and judgement. Work would be undertaken in various wholesale settings, such as trade, building, furniture, parts and equipment suppliers. Individuals may have some responsibility for others and provide or hold specific coordination or support responsibilities within a team.

This qualification is suitable for an Australian Apprenticeship pathway.

Job roles

Individuals with this qualification are able to perform roles, such as:

• Providing face-to-face and telephone product and service advice in a wholesale setting.
• Working as an inside salesperson in a variety of wholesale settings.
• Working as a sales representative calling on established customers and cold calling to build new business.
• Use computers as part of business and e-commerce processes.
• Processing purchases.

Possible job titles include:

• Sales counter assistant.
• Telephone salesperson.
• Sales representative.
• Customer service officer.

Units Of Competency

1. SIRWSLS003A Optimise customer and territory coverage
2. SIRXCCS006A Maintain business to business relationships
3. SIRXSLS004A Build relationships with customers
4. ICTCC320A Use multiple information systems
5. SIRWSLS002A Build sales relationships
6. SIRWSLS004A Process product and service data
7. SIRWSLS005A Analyse and achieve sales targets
8. SIRWSLS006A Build sales of branded products
9. BSBPRO401A Develop product knowledge
10. BSBSLS402A Identify sales prospects