The Program

Now there is a Certificate IV in Business program available based on Brian Tracy's renowned personal development programs. The Business program draws on the High Performance Management and the Superior Sales Management programs. The program includes workbooks, assessment exercises and is fully supported with multimedia and audio CD's.

You can now use these high quality programs as part of your skills development programs leading to nationally recognised qualifications.

The Qualification

This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Units of Compentency

1. BSBOHS407A Monitor a safe workplace
2. BSBINN301A Promote innovation in a team environment
3. BSBLED401A Develop teams and individuals
4. BSBADM405B Organise meetings
5. BSBCMM401A Make a presentation
6. BSBREL401A Establish networks
7. BSBMGT401A Show leadership in the workplace
8. BSBMGT402A Implement operational plan
9. BSBWOR402A Promote team effectiveness
10. BSBHRM402A Recruit, select and induct staff

Employability Skills

Communication

• • • Communicating with business contacts and team members to promote products and services, give and receive feedback, and negotiate effectively to address conflicts.
    • Reading, interpreting, writing and presenting reports.

Teamwork

• • • Supporting team members in developing skills and knowledge relating to products and services.
    • Working within own role to support team activities.

Problem solving

• • • Finding, analysing and interpreting data which may be incomplete or have discrepancies.
    • Making decisions to complete tasks in a time efficient manner.

Initiative and enterprise

• • • Contributing to strategic direction of enterprise.
    • Identifying learning opportunities to improve work practices.

Planning and organising

• • • Organising information relating to products and/or services into databases.
    • Organising resources, equipment and time lines.
    • Planning for contingencies.

Self management

• • • Evaluating own performance and identifying areas for improvement.
    • Managing time to independently complete tasks.

Learning

• • • Participating in professional networks and associations to obtain and maintain knowledge and skills.

Technology

• • • Using business technology such as the internet and mobile phones to communicate with other people.
    • Using business technology to collect, analyse and provide information.